Delivery & Returns
We are currently dispatching orders within 5 workings days.
- Items that have arrived damaged.
- Faulty wax warmers.
If you return an item outside of it's original packaging then we won't be able to offer a refund, but will instead offer a gift card to use on our website.
If you would like to return something to us then in the first instance please email email@example.com with your order number, the nature of your problem and any supporting photos. If in the unlikely event your order is missing any items then we need a photo of the products you received, the invoice and the packaging it arrived in.
We do not accept returns/refunds for:
- Sample pots as these are samples of our larger products.
- Wax melts and candles that have been used or partially used.
- Wax melts that you don't like the scent of. Scent is subjective
- Products where the fees have been donated to a charity or good cause.
I think my order has been lost in the post
If 21 days have elapsed since your order was despatched (UK only) and your order hasn't arrived, and your tracking number hasn't updated with any relevant information then we will look into your delivery further and organise an appropriate solution.
All of the Autumn Scents that I purchased are amazing. Each scent unique and send me on a journey each scent I use. I bought the sample pots and have halved each pot to make my journey last longer.
Loved the candles, amazing aroma….. after purchasing them I purchased the melts and room spray. I loved the soft aroma also they are soya. HIGHLY RECOMMEND
Beautiful, great service
Great stuff in my mystery box. Would recommend to everyone.
I wanted a rose quartz bracelet and struggled to find a decent prices one that wasn't on elastic. I'm so happy with my bracelet. I am now looking for an amethyst bracelet the same.
I have quite a collection of these candles, but this is the 1st time I have bought the Love one. As with all the others, they have a lovely smell and burn for hours. I love it.
This is another unique scent, it's very masculine and reminds me of men's aftershave. definitely recommend trying this one!
Such a unique smell, it's a little bit fruity and musky but mostly clean and fresh 😍
Beautiful candle, smells amazing, great service
Beautiful candle that smells absolutely gorgeous…10/10 ❤️ Thank you!
A lovely scented candle.. will definitely try others
Absolutely the best candles I have ever bought...we love our candles but these are special smell Absolutely beautiful last a long time no waste wot so ever.....we are actually burning the calm one and again such beautiful smell 😍 thanku guys will definitely be buying more ❤️
I love these candles not only do they look amazing they smell amazing, and they burn nicely will buy again.
Brought this for a friend and she absolutely loved it, smells loverly and look’s beautiful she loved it.
Just love the smell and the soy wax I feel is better. I will certainly try some other ones. I am now hooked on these candles